Q: What is a tweak?
A: A tweak is a small job or a series of small jobs that we can normally do in 30 minutes or so. It can pretty much be anything from updates, to theme changes, virus/hack removal and even PHP coding.
Q: How long does a tweak take?
A: Well as per the timings above, the higher cost monthly packages get priority but we offer a same day guarantee which means 24 hours from submitting the tweak it will be done.
Q: Are there limits to what constitutes a tweak?
A: In general we are pretty flexible but we will let you know if a tweak is to complex and would require much more time spent on it.
Q: Can I call you for support?
A: Yes we have a number you can call or you can Skype us. It’s normally better if this is pre-arranged via email.